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Shipping and returns


Delivery of orders is done primarily through Canada Post. In certain circumstances, delivery of orders may also be made through courier and delivery companies recognized in Canada (i.e. Purolator, etc.).

All orders are shipped according to the option you chose and to the address you provided, which shall be accurate. An email is sent after each purchase to confirm your order and address. If you see an error or you wish to make any changes, please contact our Customer Support [email protected] and we will gladly apply the changes you request. We will invoice you the actual shipping costs, even if the order was initially deemed to be free of shipping costs, in cases where the delivery could not be completed by reason of inaccuracy in the address provided in your order causing a second delivery of the purchased item(s).

Please note that shipping is limited to Canada. Certain restrictions or conditions may apply in certain provinces or territories. Without limitation, no order will be shipped in Yukon, Northwest Territories and Nunavut.


All sales are final. We do not refund or exchange any item.

The only reason you can return an item, is if it is defective or does not match its description on the website. Note that the manufacturer's warranty still applies. 

If we mistakenly ship you the wrong product, or a damaged product, we will cover the shipping fees. If this occurs, please contact our customer service at [email protected].

VENTE ENTREPOT is not responsible if the size does not fit you or you don't like the colour or the style. 

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